Privacy Policy for Esccholar

1. Information We Collect

We may collect the following categories of information:

• Account and profile information: name, email, phone number, role, institution details, and profile data.
• Educational and usage data: test attempts, scores, attendance-related records, performance analytics, notifications, and app activity.
• Fee-related records: fee structure, due amounts, installment status, and receipt metadata.
• Files and content you choose to upload: documents (for example PDFs) and images (for example institute logo), only when you explicitly select and upload them.
• Technical information: device/app diagnostics and basic log/error information required to operate and improve the App.

2. How We Use Information

We use collected information to:

• Provide authentication and access control by user role.
• Deliver core app features (tests, notes, dashboards, performance, profile, and institution workflows).
• Sync data with backend services used by your institution.
• Generate analytics and reports visible inside the App.
• Improve reliability, troubleshoot errors, and maintain security.
• Communicate operational updates and service notifications.

3. Permissions and File Access

The App may allow you to choose files for upload via system file picker flows. We only access files you explicitly select.

The App does not sell personal data and does not access unrelated personal media without user action.

4. Data Sharing

We may share data only in the following cases:

• With your institution and authorized users as required to deliver educational workflows.
• With service providers and infrastructure partners strictly for hosting, storage, authentication, analytics, and app operations.
• When required by law, regulation, legal process, or to protect rights, safety, and security.

We do not sell personal information to third parties.

5. Data Retention

We retain data only as long as necessary for:

• Providing the App and institutional services,
• Meeting legal, accounting, and compliance requirements,
• Resolving disputes and enforcing agreements.

Retention duration may vary based on institution policy and legal obligations.

6. Data Security

We apply reasonable technical and organizational safeguards to protect information against unauthorized access, loss, misuse, and alteration. No system can guarantee absolute security.

7. Children's Privacy

Esccholar is used in educational contexts and may process student-related data under institution control. Institutions and guardians are responsible for ensuring lawful consent/authorization where required by local law.

If you believe data was processed inappropriately, contact us and we will investigate.

8. Your Rights and Choices

Depending on your jurisdiction, you may have rights to access, correct, update, delete, or restrict processing of your personal data.

To make a request, contact us at the email below. We may verify identity before processing requests.

9. International Data Transfers

Your information may be processed in countries other than your own, subject to applicable safeguards and legal requirements.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will post the updated version with a revised effective date.

11. Contact Us

For privacy questions or requests:

• Email: esccholar@gmail.com